PRIVACY POLICY

OVERVIEW

This Privacy Policy describes how Miss Nala (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit or make a purchase from our website.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our website.

SECTION 1 - INFORMATION WE COLLECT

When you visit our website, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases. This includes:

  • Personal Information: Name, email address, billing and shipping address, phone number, payment details, and other information you provide when making a purchase.

  • Device Information: IP address, browser type, operating system, and other technical details.

  • Order Information: Details about the products you purchase, payment method, and transaction history.

  • Automatically Collected Information: Cookies and tracking technologies that provide analytics about how you interact with our site.

SECTION 2 - HOW WE USE YOUR INFORMATION

We use the information we collect in various ways, including:

  • To process and fulfill your orders, including sending confirmations and invoices.

  • To communicate with you regarding orders, promotions, or customer service inquiries.

  • To improve and personalize your shopping experience on our website.

  • To prevent fraud and enhance the security of our platform.

  • To comply with legal obligations and enforce our policies.

SECTION 3 - SHARING YOUR INFORMATION

We do not sell or rent your personal information. However, we may share it with third parties in the following cases:

  • Service Providers: We may share information with third-party vendors who assist in operating our website, payment processing, order fulfillment, and marketing.

  • Legal Compliance: If required by law, regulation, or legal process, we may disclose your information to government authorities.

  • Business Transfers: In case of a merger, acquisition, or sale of our business, your information may be transferred to the new entity.

SECTION 4 - COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to analyze trends, administer the website, and track users’ movements on the site. You can control cookie settings through your browser preferences.

SECTION 5 - DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

SECTION 6 - YOUR RIGHTS

Depending on your location, you may have rights regarding your personal data, including:

  • The right to access, correct, or delete your information.

  • The right to withdraw consent for marketing communications.

  • The right to request data portability.

  • The right to file a complaint with a data protection authority if you believe your rights have been violated.

To exercise your rights, please contact us at contact@missnala.com.

SECTION 7 - THIRD-PARTY SERVICES

Our website may include links to third-party websites. We are not responsible for the privacy practices of these third parties and encourage you to read their privacy policies.

SECTION 8 - SECURITY MEASURES

We implement security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and continued use of our website constitutes acceptance of the revised terms.

SECTION 10 - CONTACT INFORMATION

For questions about this Privacy Policy, please contact us at:

Email: contact@missnala.com